Privacy Policy

The Privacy Policy outlines how „PRIMDENT – R.A.” S.R.L., IDNO: 1019600012532, registered on 14.03.2019, headquartered in Chișinău, Ciocana sector, Russo Alecu Street, 61/6, MD-2044, Republic of Moldova ("the Company", "we", "our"), collects, uses, discloses, and protects your personal data when you visit our website www.primdent.md.

1. Collected Information
We may collect the following personal data:

• Full name
• Email address
• Phone number
• Appointment or service-related data
• Information submitted via contact forms
• IP address and browsing data (cookies)

2. Purpose of Data Processing
We process data for:

• Booking dental consultations
• Commercial and informational communication
• Improving services and website experience
• Responding to contact form inquiries

3. Legal Basis
Data is processed based on one or more legal grounds:

• Your explicit consent
• Contractual or legal obligations
• Our legitimate interest in improving services

4. Data Disclosure
We do not share your data with third parties, except:

• Service providers (e.g., hosting, IT maintenance)
• Public authorities as required by law
• Contractual partners under confidentiality agreements

5. Data Storage
Data is stored on secure servers and retained as long as necessary or legally required.

6. Your Rights
You have the following rights regarding your data:

• The right of access
• The right to rectification or erasure
• The right to restriction of processing
• The right to data portability
• The right to object
• The right to withdraw consent

To exercise these rights, you can contact us at: primdent@mail.ru or +(373) 79 19 19 41.

7. Cookies
The website may use cookies for:

• Proper functioning of the website
• Visitor behavior analytics (Google Analytics)
• Personalized content

You can accept or refuse cookies via your browser settings.

8. Policy Changes
We reserve the right to change this policy. Updates will be posted on this page and, if necessary, communicated via email or other channels.